Anglais Building Agreement ; Using Emotions As You Negotiate (édition en anglais)

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About

Shows you how to control the five 'core concerns' that motivate people: Express appreciation for what others think, feel or do; Build affiliation and turn an adversary into a colleague; Respect autonomy in others and gain autonomy in return; Acknowledge status and simultaneously establish your own worth; and Choose a fulfilling role.


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Categories : Parascolaire > Concours / Examens supérieur


  • Authors

    Roger Fisher, Daniel Shapiro

  • Publisher

    Random House Uk

  • Distributeur

    Olf

  • Publication date

    31/05/2007

  • EAN

    9781905211081

  • Availablity

    Available

  • Nombre de pages

    244 Pages

  • Height

    19.7 cm

  • Width

    13 cm

  • Thickness

    1.8 cm

  • Poids

    240 g

  • Support principal

    Poche

empty